Rental Info

3-Day Week

We do a three day week on all rentals (except studio space). Which means that the price will go up the first three days of rental but will stay the same from day 3-7.

Ex: 1 Day: $5, 2 Day: $10, 3-7 Day: $15

 

Rental Period

You are able to schedule pick-up for the evening before the rental period from 4-6pm and drop-off the morning after between 8-10am.

The only exception is weekend rentals which should be returned at 8am Monday. For more information, read below.

 

Weekend Rentals - Closed Sunday

Sunday is only not a paid rental day if you wish to return Sunday and cannot (because we are closed). In that case, you will return first thing Monday morning.

To schedule to return Monday morning without getting charged for Sunday: Set the return for Saturday at 1pm. During checkout, write in the notes that you will be returning Monday morning. Please be sure to return Monday at 8am.

 

Late Fee

The late fee is $10 or 20% of the day rate of your order. Whichever is greater. Fee time will end at 12pm, after which another full day of rental will be due.

 

Pick-Up Discrepancies

Orders made during our closed hours will not be processed until the next morning that we are open and therefore will allow for some discrepancies.

We share our inventory between our Orem and Salt Lake City store and do our best to have equipment in the location that you wish to pick up. Consequently, last minute orders cannot be guaranteed to be all in one location as we are not given time to prep.

 

Cancellations

If a rental is under $100 and is cancelled up to a week before the pick-up date is scheduled there will be no penalty and a full refund if necessary. However, if the rental is over $100 and cancelled up to a week before the pick-up, the renter will be required to pay 10% of the original payment.

Any rentals cancelled within the week before pick-up will be required to pay 20% of the original payment or receive store credit in place of a refund.

Cancellation of any multi-week rentals within the week before pick-up will either be charged 20% of the original payment or can have Red Finch Rental keep their full payment as in-store credit to be used at a later date.

If the rental equipment has been picked up, cancellations or early returns will not result in a refund of money or any discounts.

 

Insurance is Not Provided

The renter of equipment accepts full liability for any loss or cost of repair. Insurance coverage is the responsibility of the renter. To purchase insurance, contact a provider like athosinsurance.com.

 

Camera Prep

If you have rented items for pick-up between 4-6pm (meaning that you are not paying an extra rental day for pick-up the evening before your rental day), you may do camera prep in-store for no extra charge. If you wish to do camera prep outside of Red Finch and, therefore, pick-up your items earlier than 4pm, you must pay for another rental day.